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Store Policies

Store Policies

Cage World offers the following Return Policy:

  • We offer 100% satisfaction guarantee
  • Merchandise must be returned within 10 days of delivery
  • You must return items in the same condition as shipped
  • All merchandise is shipped insured against damage
  • All damage claims must include a photo
  • Your full purchase price will be refunded minus our initial shipping costs
  • You are responsible for paying the return shipping costs
  • Please contact us (sales@cageworld.com) for adjusted shipping rates to Alaska or Hawaii

If there is a problem with an item please let us know immediately and we will be more than happy to assist you. We accept returns only if item is not as described. In the rare occasion of factory defective. damaged or missing parts we will at our choice either provide the parts to make it right or exchange it for a brand new one. All sales are final.